Hey Reader, Just recently, I was trying to explain to a client, via email, a pretty complicated user experience that I was trying to find a solution for. The long email and screenshots didn't seem to land. I recorded a quick (under 4 minutes) Loom video to screenshare and explain in 'real-time' what I was experiencing. She got it! Here's a trick: Instead of typing long explanations, send a recorded Loom message. This saves time, adds a personal touch, and reduces miscommunication. Try it this...